Customer Service Agent

Start your new career abroad today!

👉 Have the adventure of a lifetime 

👉 +100 colleagues from all around the world

👉 Amazing company activities, events, parties, and many more!

👉 Free Spanish & Dutch classes

👉 Become part of our Growth Program, with plenty of job opportunities

Customer Service Agent (Remote)

Ready for the adventure of a lifetime? Join Helloprint's Customer Experience Center! From Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our Dutch team that wants to work remotely from Spain. Passionate people about helping our customers, that love to provide excellent service, and that are looking for a challenging environment with motivated and ambitious people.

What will be your responsibilities?

  • You are the first contact for our customers via phone, email, and chat;
  • You help customers find the right product and service by proactively helping them online and offline;
  • You provide service with a smile and practice our most important core value: ‘The Customer Always first’


Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

  • A Dutch native;
  • A bachelor or academic level;
  • Super customer-friendly attitude and enjoyment when being in touch with customers;
  • A dynamic and flexible personality;
  • A real team player and a great addition to our amazing team;
  • Solution-oriented mindset and you excel in problem-solving in a creative way;
  • Experience in Customer Service or with Adobe InDesign skills is a plus!
  • Interested in working remotely from Spain (different location than Valencia)
  • Available to come to Valencia and work from Valencia office once every two months. 


What we offer:

  • A unique challenge at a fast-growing European e-commerce company;

  • The adventure of your lifetime in sunny Spain;

  • A great community of more than 100 like-minded young professionals;

  • The best events and parties;

  • Free Spanish classes;

  • The opportunity to learn and grow personally and professionally;

  • A team of 100 amazing colleagues with different nationalities;


More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherlands ’ best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia, Lisbon, and Manila, our 160+ team from 28 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high performance.


Are you up for it?

Apply now and let us know why you are the perfect match for our team!

Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only, please.

Please mention that you come from RemoteJobs when applying for this job.

Posted 1 week ago

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