SX
Sigma Xi, The Scientific Research Honor Society, Inc.

Director of Membership and Chapter Services

SUMMARY:

The Director of Membership and Chapter Services plays a key role in growing and strengthening Sigma Xi's community of scientists and engineers and achieving the Society's revenue goals. Working closely with the Executive Director, Director of Programs, and the Development Team, the director supervises membership team operations, designs initiatives for member engagement, develops membership retention and growth strategies, and manages an international network of research-based chapters, in alignment with Sigma Xi’s Strategic Plan and goals. The director also oversees organizational membership marketing and outreach efforts. This position involves about 10-15% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop customized, data-driven, and member-centered strategies to enhance member engagement, strengthen chapters, and expand and diversify membership
  • Design and implement an annual membership development and marketing plan that identifies key membership target groups, engagement strategies, and performance metrics regarding member initiation and retention
  • Collaborate with key Sigma Xi staff to create and distribute membership marketing materials including direct mail/email/social media outreach, membership content for Sigma Xi’s website, and promotional products.
  • Develop and manage the annual department operational budget
  • Support chapter officers and provide resources to ensure vitality and sustainability of Sigma Xi chapters and member-at-large community
  • Collect and analyze membership and chapters data; create monthly, quarterly, annual, and as-needed reports to inform the Society’s leadership
  • Implement changes to Sigma Xi’s Membership Database that improve membership data collection, tracking, and reporting
  • Serve as staff liaison for the Committee on Qualifications and Membership and other relevant committees
  • Advance the development of the Society’s non-member, affiliate, and student programs
  • Collaborate with Sigma Xi staff to manage membership events, such as organizing delegate participation in the Annual Meeting assembly of delegates and chapter development workshops
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES

  • Supervise membership and chapter services staff

EXPECTED METRICS

  • Meet new member and member retention goals
  • Meet chapter reactivation goals

QUALIFICATIONS

  • Three to five years of related work experience
  • Experience with AMS tools/databases, social media, and email marketing platforms
  • Strong customer service and relationship-building orientation
  • Excellent writing, editing, and verbal communication skills
  • Excellent interpersonal and organizational skills
  • Ability to create and manage budgets
  • Ability to solve problems creatively, undertake detail-oriented work, and work well as a member of a team
  • Ability to handle multiple tasks and deadlines with limited supervision in a fast-paced environment
  • Available for some travel

EDUCATION:

  • Masters or advanced degree or equivalent experience in Membership Associations, Marketing, Communications, or related area is required. Familiarity with scientific research enterprise preferred.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

  • Dental Insurance
  • Disability Insurance
  • Flexible Schedule
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Retirement Plan
  • Tuition Reimbursement
  • Vision Insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
For the safety of the employees, Sigma Xi has extended voluntary telecommuting arrangement through December 2020. Sigma Xi provides face masks, hand sanitizers, antibacterial wipes and gloves to all employees who prefers to work onsite.

Work authorization:

  • United States (Required)

Work Location:

  • One location

Company's website:

  • www.sigmaxi.org

Company's Facebook page:

  • https://www.facebook.com/SigmaXi

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Temporarily due to COVID-19

Please mention that you come from RemoteJobs when applying for this job.

Posted 4 months ago

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