SnackMagic is a global snack and swag gifting service. Our unique edge is our signature build-your-own/customizable snack stash concept. Through SnackMagic, corporate organizers are able to use our easy-to-use platform to provide mood-boosting gifts to delight groups of 5-20,000.
We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights, and we're a true pandemic pivot story. We transformed from a solid New York City-based corporate lunch service, called STADIUM, whose trajectory was thrown off-course given the changing dynamic of working on-site to working at-home, and have since never looked back. SnackMagic today has outpaced years of STADIUM's growth due to our agile team and ability to pioneer a new way to bring companies together in a changing world.
As a rapidly growing company, we are looking to bring on a Customer Service Team Coordinator to help guide and support our customer service team. In this role, you will be responsible for making sure our customer service team is providing exceptional service to all of our customers, coach the customer service reps where needed to best answer customer inquiries and close deals, keep the team updated on all newest features and company updates and more.
As a company, we grow fast, support each other, and are focused on continuous quality and improvement for all of our customers.
SnackMagic is based in New York City, but this would be a remote position.
What You’ll Do With Us
What You Bring To SnackMagic
What We Offer
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