ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.
The IT Helpdesk Technician is responsible for monitoring service desk tickets for accessing ticket urgency, prioritization, and difficulty, provide technical troubleshooting or assign to appropriate technicians or systems experts.
Essential Functions Include:
Qualified candidates must have:
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